Disclaimer

ShoppingMonk.in has endeavored to ensure that all the information on the Website is correct, but ShoppingMonk.in.in neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall ShoppingMonk.in.in be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall ShoppingMonk.in.in be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, ShoppingMonk.in.in shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond ShoppingMonk.in’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, ShoppingMonk.in do not warrant that:

• This Website will be constantly available, or available at all; or
• The information on this Website is complete, true, accurate, or non-misleading.
• ShoppingMonk.in will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.
• ShoppingMonk.in do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on the Website constitutes or is meant to constitute, advice of any kind.
• You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, You consent to be contacted by us via phone calls and/or SMS notifications. We will not use your personal information to initiate any promotional phone calls or SMS.

ShoppingMonk.in reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which ShoppingMonk.in believes the customer has violated applicable law, and orders that ShoppingMonk.in believes are harmful to ShoppingMonk.in or its affiliates. ShoppingMonk.in also reserves the right to limit the number of items purchased or orders placed through this site.

You assume the sole risk of making use or relying on the information, materials, products, and services available on this site. ShoppingMonk.in makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this site for any purpose. Except as set forth in the ShoppingMonk.in warranty policy statement applicable to products sold on the ShoppingMonk.in website, all information, materials, products, and services are provided “as is” without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify ShoppingMonk.in of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ShoppingMonk.in cannot and will not be liable for any loss or damage arising from your failure to comply with this Section (b).

You agree that if any information provided by You that is inconsistent, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that such information is inconsistent, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, We reserve the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse You access to the Website.

Communications:

When You use the Website or send emails or other data, information, or communication to Company, You agree and understand that You are communicating with Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. The company may communicate with you by email or by such other mode of communication, electronic or otherwise.

Privacy Policy:

The User hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy of ShoppingMonk.in in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limitation of User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website are permitted provided that ShoppingMonk.in the name is stated as the source and prior written permission of ShoppingMonk.in is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website is not permitted.

Indemnification:

You agree to indemnify, defend and hold harmless ShoppingMonk.in.in from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by ShoppingMonk.in.in that arise out of, result from, or maybe payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Termination:

1. ShoppingMonk.in.in may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached a term of these Terms.
2. If you or ShoppingMonk.in.in terminates your use of the Website or any Service, ShoppingMonk.in.in may delete any content or other materials relating to your use of the Service and ShoppingMonk.in.in will have no liability to you or any third party for doing so.
3. You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever.

Product Description:

ShoppingMonk.in does not warrant that the Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

Limitation of Liability:

In no event shall ShoppingMonk.in be liable for any special, incidental, indirect, or consequential damages of any kind in connection with these terms of use, even if the user has been informed in advance of the possibility of such damages.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at ShoppingMonk.in’s discretion.

Payment:

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

• Lack of authorization for any transaction/s, or
• Exceeding the preset limit mutually agreed by you and between your “Bank/s”, or
• Any payment issues arising out of the transaction, or
• The decline of transaction for any other reason/s.

All payments made against the purchases/services on the Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Website. Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Exactness Not Guaranteed:

ShoppingMonk.in hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as delivered to the recipient.

We DO NOT guarantee delivery of the exact replica of the products mentioned on the website.

In the Case of Gift hampers-related products – We can use different wrapping paper, baskets, decoration material, so the arrangements are shown on the website look a little different from the actual products delivered. Delivery of exactly the same variety or color of Gift hampers is also subject to availability and freshness.

In the case of any other products, if we can not deliver the same products due to unavoidable circumstances, we will deliver a similar product of the same monetary value.

Pincode Requirements

It is the user's responsibility to provide the correct Pincode in the address of delivery. The pin code should map to the correct delivery address. Sometimes address mentioned does not correspond to the pin code of that area.

If the pin code entered in the address section is incorrect then the following cases arise –

• The address entered is of Non-Serviceable area, the order stands canceled and NO refund will be initiated – The system checks Pincode for delivery verification and may accept orders when Pincode entered is of serviceable area and address is not.
• If our team contacts you regarding the wrong pin in address, and you want to get the delivery done to a new pin code, the charges of the newly added pin code will apply. The order can not be canceled and refunded in case you do not wish to pay for the correct pin code’s charges.

Important Points

The products and services displayed on ShoppingMonk.in are our best offerings and we put in our 100% effort to deliver high-quality similar products and services. These terms and conditions are put across to avoid any possible conflict.

• All products listed on the website, their descriptions, availability, and their prices are subject to change, time to time according to the various conditions prevailing in the market.
• ShoppingMonk.in reserves the right, to modify, suspend, or discontinue the sale of any product or services with or without prior notice at any time.
• The product specifications (weight, size, color etc.) mentioned with the product photos displayed are only approximate and indicative. There may be a slight variation in the pictures and the products delivered.
• The acceptance of the order is subject to the availability of products, delivery areas, and time. The order may or may not be accepted. The order might be canceled after assessing the circumstances and communicated to the customer. In such a case amount paid is fully refunded.
• In case we detect fraudulent behavior, we are liable to cancel the order at our discretion and we will not be refund money in such cases.
• If the duplicate order with the similar details is placed, we will try to contact the customer, and in case of no response from the customer, we will process both the order. Any argument risen after that will not be entertained.
• There is no guarantee of delivery of the products in the time slots mentioned on the website in case of midnight delivery on special occasions like New Year, Christmas, Valentine's Day. Mother’s Day etc. The orders will be processed and delivered up to 8-10 days from the date of order placed.
• Only one attempt for delivery will be made. Please confirm the availability of the recipient before choosing the delivery time. If the recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.
• For rescheduling order, you need to inform us within 8 hours after placing the order.
• Execution of the order will be considered successful and complete in cases like Wrong Address mentioned by sender, premises where delivery has to be made is locked, recipient of order is not available, and the recipient has refused to receive the order due to personal reasons ( NOT due to products or services of ShoppingMonk.in).
• Execution of the order will be considered successful and complete in case of permission not granted to our delivery executive to enter the delivery location. For example, the orders where delivery locations are premises like hospitals, Govt agencies, societies, resorts hotels, any personal or public property, etc. and the recipient number is not reachable.
• Delivery timings, if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush days like Valentine’s Day, Mother’s Day, Rakhi, New year's Eve, etc. The order cancellation would not be possible in such circumstances and the order will be executed on consecutive days.
• In case you feel that the product received does not meet your expectations, you must bring it to the notice of our customer service within 4 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.